Real-time voice
Streaming ASR, TTS, and interruption handling under 700ms.
AI Agent Development
Voice & Conversational Agents
Low-latency voice and chat agents that handle the long tail.
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Sub-second voice agents and omnichannel chat assistants that resolve, transact, and escalate gracefully.
Capabilities
What we build
Channel parity
Web, WhatsApp, SMS, IVR, Teams, Slack with shared memory.
Sentiment & intent
Live empathy scoring with auto-handoff signals.
Compliance
PCI redaction, consent capture, call recording governance.
Outcomes
Measured results
<700ms
Voice round-trip
45%
Containment uplift
30+
Languages
Why nexgts
Why teams pick us
- Twilio, LiveKit, Genesys, Five9 ready
- Domain prompts for finance, health, retail
- Built-in QA & coaching
Use cases
Where it fits
Contact center deflectionOutbound campaignsBranch-in-a-boxTele-triage
Ready to put Voice & Conversational Agents into production?
We scope, build, and operate — usually in weeks, not quarters.
Start a conversation